Refund Policy

Dash publishes this U.S. policy for customers shopping for DASH kitchen products at bydrshk.shop.

As applied to this U.S. store at bydrshk.shop, within our day-to-day operating approach, our operating standard is that the following terms describe how our store handles your order and requests.

30-Day Returns and Exchanges

Within our day-to-day operating approach, as a customer-facing rule, you may request a return or exchange within 30 days after delivery. Contact us at Support@bydrshk.shop before sending an item back so we can authorize the return and provide instructions.

Cancellations

For customers using bydrshk.shop, within our day-to-day operating approach, in practical terms, you may ask to cancel before shipment. Once an order has shipped, it is handled under this Refund Policy.

Within our day-to-day operating approach, for customers using this store, email: Support@bydrshk.shop
Phone: (651) 467-1044
Address: 2879 Clarendon Blvd, Arlington, Virginia, 22201, US

Return Condition

Under the service standards published at bydrshk.shop, within our day-to-day operating approach, when using our services, items should be returned with the included components and proof of purchase. Custom products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for change-of-mind returns. These limits do not reduce your rights when an item is damaged, defective, incorrect, or incomplete.

Return Shipping

Under the service standards published at bydrshk.shop, within our day-to-day operating approach, for clarity, our store pays return shipping for approved change-of-mind returns and for damaged, defective, incorrect, or missing-item claims. The default return address is 2879 Clarendon Blvd, Arlington, Virginia, 22201, US. Do not send a return until instructions are issued.

Refund Timing

For purchases and requests handled through bydrshk.shop, within our day-to-day operating approach, as part of our service approach, after an approved return is received and inspected, the refund is issued to the original payment method within 10 business days. Your bank or card provider may require additional posting time.